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Bookmark This: Starbucks and a lesson on leadership and accountability

Screenshot taken from https://news.starbucks.com/views/a-follow-up-message-from-starbucks-ceo-in-philadelphia
Starbucks was riding a pretty good HR streak in 2018. Among other things, the coffee giant had attained 100% gender and racial equality and announced investments in paid leave. Yep, things were lookin’ really good for Starbucks.
Then, last week, things got really bad. Continue reading
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