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If Free Help Was Available and You Turned It Down, Can You Still Claim Undue Hardship?

A blind customer care advocate asked for screen reading software. According to the EEOC, his employer tested two products, decided the software wasn’t compatible, turned down a free offer from a state agency to help, and terminated him. That sequence cost $270,000.
The Employer Handbook Blog








The termination decision-maker didn’t know about the complaint. That gap cost the employee everything.
